Box Office

BOX OFFICE

The box office for Robinson Performance Hall is located on street level and open Monday through Friday 9 AM – 4 PM.

TICKETING
Tickets for Arkansas Symphony Orchestra (501-666-1761) performances are sold directly through ASO.

Robinson Center Box Office (501-244-8800) operated by Little Rock Convention & Visitors Bureau, utilizing Ticketmaster software.

ASO and Robinson Center Box Office are the only two official ticket retailers for Robinson Performance Hall events. Beware of other fraudulent ticket websites.

CONTACT

The physical address of Robinson Center and box office is:
426 West Markham Street
Little Rock, AR 72201

IMPORTANT PHONE NUMBERS

Security
501-370-3267

Box Office
501-244-8800

Ticketmaster
800-745-3000

Arkansas Symphony Orchestra
501-666-1761

PARKING
Robinson Center offers self-parking in the Robinson Parking Garage, attached to the center.

The entrance to the parking garage is located at Markham & Spring Streets and off of La Harpe Boulevard on the North side of the Robinson Center/DoubleTree Hotel complex.

ATMs
There is an ATM located in the box office area.

SMOKING
Robinson Center does not allow smoking of any kind, including the use of e-cigarettes or vaporizers inside the facility or within 25 feet of all entrances.

FIRST AID
Basic first aid supplies may be obtained from the Security office located on the street level lobby. Any volunteer, or Robinson staff member, may also access these supplies. Please note, the Robinson Center cannot provide medication.

WEAPONS
The safety and security of our guests and staff is of utmost importance. Robinson Center does not permit firearms or other weapons (knives, tasers, mace, etc.), of any kind in the building.

ASSISTED LISTENING DEVICES
Assisted Listening Devices (Infrared ALD) are available at the receptionist desk in the street level lobby. There is no charge for the device, but a government issued ID is required to be held until the device is returned.

BAGS

The following are the only bags permitted into Robinson Center for ticketed performances.

  • Small clutch bags no larger than 9″ x 11″

Backpacks and large purses are prohibited. An exception will be made for medically necessary items after proper inspection. Diaper bags (no larger than 14” X 14” X 6”) will also be permitted when necessary to care for small children. All bags are subject to search.

CAMERAS, CELL PHONES, AND RECORDING EQUIPMENT
No professional cameras (cameras with detachable lens) and/or recording devices will be permitted inside the Performance Hall. Please note: many shows do not allow photography. Please be respectful of this policy.

DOORS

Robinson Center lobby doors open 1 hour prior to the scheduled performance time.

The Performance Hall doors open for seating 30 minutes prior to the scheduled performance time.

Ticket holders should plan to arrive at least 30 minutes before the scheduled performance time.

DROPPING OFF PATRONS
Robinson Center provides multiple drop off areas for patrons: West side of the building, off Broadway Street; East side of the building, off the hotel driveway; and at the base of the grand columns on Markham Street.

LATE SEATING
Permission for late seating is determined by each performance. In most cases, it is permitted, however you may be held in the lobby until an appropriate entrance time.

RE-ENTRY
For most performances, you are permitted to leave and return to the performance hall. Before exiting please check with a ticket taker or usher.

TICKETS FOR CHILDREN
For shows requiring tickets, all persons regardless of age must have a ticket to enter unless a special promotion provides for free entry.

INCLEMENT WEATHER
Generally, the performances in the Robinson Performance Hall will go on as scheduled regardless of inclement weather, and no refunds will be issued. However, in the unlikely event the promoter cancels a performance refunds will be issued by the promoter.

SECURITY PROCEDURES

Walk-through magnetometers are mandatory. All patrons will be scanned. Expectant mothers and those with pacemakers will be screened with handheld devices.

Patrons without a bag shall hold keys and cellphones overhead as they walk through the magnetometers.

• Only bring necessary items
• Only small clutch bags no larger than 9″ x 11″ allowed

ARRIVE EARLY! ITEMS NOT ALLOWED:

• Backpacks
• Bags larger than 9”x 11″
• More than one bag
• Weapons of any kind
• Knives of any kind
• Pepper spray/mace
• Fireworks or pyrotechnics of any kind
• Outside food and beverage
• Flasks
• Coolers
• Drugs
• Illegal substances
• Skateboards
• Rollerblades
• Bicycles
• Helmets
• Beach balls
• Frisbees
• Streamers
• Laptop/tablet
• Computers
• 2-way radios
• Cameras
• Laser pointers
• Flashlights
• Balloons
• Permanent markers
• Spray paint
• Noise making devices
• Audio or video recording devices (except cell phones and authorized media equipment)
• Signs/flags/banners
• Selfie sticks
• Chains
• Spikes
• Any other item that may be deemed by event organizers and/or staff as a potential safety or security threat